Nothing is more important than our relationship with you, our valued customer. It is with this feeling that we would like to clearly present to you our corporate return and storage policy.
- No returns after 15 days
- No returns of damaged merchandise after delivery has bee accepted. Please check and inspect shipment before signing receipt.
- When requesting a reurn, please furnish the following information:
- Invoice number and date
- Item number and quantity
- Reason for your return
- A 20% restocking charge will be deducted from the credit due
- The following items cannot be returned
- Damaged merchandise
- Special order merchandise
- Discounted or close out merchandise
Shortages
- As in any business, it is the customers' responsibility to check in each delivery with the delivery personel. If there are any shortages, the delivery personael will report this to the supervisor and credit note will be issued.
- No shortage claims will be accepted after the delivery slip has been signed and the delivery personel has left.
This policy will be strictly adhered to. We feel it is fair and reasonable. Please do not hesitate to contact us if necessaty.
